Returns (withdrawal within 14 days)
If you are a consumer, you can withdraw from the purchase within 14 days of receiving your parcel, without giving a reason.
This does not apply to items made to your specification or clearly personalised, such as custom orders. Those follow §8 of our Terms of Sale.
To return something, email us at admin@triko.store with your order number. We will reply with the return address and the next steps.
Complaints
If something is wrong with your order, email admin@triko.store with your order number, a short description of the problem and photos. We respond within 14 days.
The full rules are in our Terms of Sale. If anything here differs, the Terms apply.